Published: 15:35, March 25, 2020 | Updated: 05:52, June 6, 2023
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The worst of times, the best of times
By Xing Wen

Tan works as a volunteer at a hospital in Wuhan, Hubei province, handling phone calls, as well as registering, receiving and distributing medical supplies. (PHOTO PROVIDED TO CHINA DAILY)

Recent events will be etched in our collective memory. Face masks, COVID-19 and lockdowns. During this time Tan Yixi, a 22-year-old university student, like so many others, discovered much about her own inner strength and the importance of family.

The senior at Kunming University of Science and Technology in Yunnan province traveled back to her home in Wuhan, Central China's Hubei province on Jan 19, ready, she thought, to enjoy a happy family reunion at Spring Festival. However, as the novel coronavirus outbreak hit the city, Tan's mother, Xu Chuan, a nurse working at the oncology department of a local hospital was assigned to fight against the virus at the front line immediately after the festival.

"I experienced a bewildering array of emotions after I heard the news. Initially I didn't want her to take the risk," recalls Tan.

However, she soon changed her mind and decided to support her mother within her own power-by working as a volunteer herself during the crisis.

On Jan 29, Tan volunteered to deal with phone calls in an office building at the hospital where her mother was working. Her daily routine as a volunteer included registering, receiving and distributing medical supplies, such as respirators, goggles, gloves and alcohol-based disinfectants, which were donated by charity groups or kindhearted individuals from both home and abroad.

Every morning, she came to the office at the hospital to answer phone calls from 7 am. She listed each donor's information, examined the quality of the donated goods, and made clear how to deliver the items most efficiently.

This type of work required meticulous care and a great deal of time from Tan, not to mention patience, but she did it without complaint.

To make sure that everything was arranged in good order, she had to efficiently communicate with other people for more than 12 hours a day.

She easily recollects a special moment during this period.

One day, a woman from Hunan province called her to see if the hospital needed fresh vegetables. As the hospital's storehouse was bustling with supplies and vegetables were not a scarce resource at that time, Tan declined the donation.

"The woman was so disappointed that she had failed to help that she began to weep," says Tan. "I was deeply touched by her warmheartedness."

There are numerous such cases, tales of generosity that reaffirm your faith in humanity.

"I answered phone calls from caring compatriots, one after another, every single day; I can fully feel the sense of patriotism and the spirit of solidarity showed by Chinese people when facing difficulties," Tan says.

While serving the community as a social worker, Tan says, she gained a lot from the work.

The experience has boosted her sense of responsibility, and also motivated her. She majors in environmental science and engineering, and will further study toxicology for her master's degree at Beijing Normal University.

"It's time for the younger generation to make a contribution to the country," she says.

Tan's mother, Xu, says she felt proud of her daughter's decision to work as a volunteer in such a difficult situation. It's a good opportunity for Tan to step out of the "bubble" offered by her parents who've been taking good care of her, Xu says.

During the crisis, Tan learned that some people around her were infected with the virus and died, and she witnessed how medical staff raced against the clock to save lives. She certainly saw the best of her compatriots.

She realized that she should cherish the time that the family spends together, and reminded herself to be more expressive in speaking of her love for her parents.

In recent months, she could meet her mother for only several hours a week. The rather shy daughter started to use the time to express her love and care for her mother.

And her mother has noticed the change in Tan. "I feel that we've switched our positions," Xu says. "I used to look after her, however, in recent weeks, she always actively prepares meals and hot water as well as washes fruit for me."

xingwen@chinadaily.com.cn