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Tuesday, October 11, 2016, 19:23

Samsung recalls Galaxy Note 7 smartphones in China

By Agencies
Samsung recalls Galaxy Note 7 smartphones in China
Passengers line up beside a safety warning about the Samsung Galaxy Note 7 smartphone at a checkin counter at the airport in Wuhan, in China's central Hubei province on October 2, 2016. (Photo / AFP)

BEIJING - Samsung has filed a plan with China's consumer quality watchdog to recall 190,984 Galaxy Note 7 smartphones sold on the Chinese mainland, due to an overheating problem.

There have been 20 cases of Galaxy Note 7 phones catching fire or overheating on the mainland, the General Administration of Quality Supervision, Inspection and Quarantine said in a statement Tuesday.

To protect consumers, on Monday Samsung halted the production and sale of the model and offered consumers two alternatives.

Consumers could either exchange for another Samsung model, with the company repaying the price difference and offering a 300 yuan ($44.71) shopping voucher, or they could demand a full reimbursement, the statement said.

The Galaxy Note 7 made its debut in August, but Samsung announced global recall plans in early September blaming faulty battery cells.

The company recalled 1,858 Note 7 phones in China on Sept 14, offering new replacement phones of the same model that complied with related requirements.

Initially, Samsung had said in September that the Note 7s sold in China would not be affected because their batteries came from a different supplier, ATL. Samsung recalled 1,858 Note 7 phones in China in September, saying they were distributed for testing before sales to the public began on Sept 1.

The latest recalls will disrupt Samsung's efforts to use the Note 7 to propel faster growth in a crowded Chinese market where it has slipped to sixth place after being the No. 1 brand as recently as mid-2014. It trails market leader Huawei Technology Ltd. and three other local brands — Vivo, Xiaomi and Oppo. Apple Inc.'s iPhone was in fifth place in the first half of this year.

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